Global Connections. Meaningful Impact.

The LISTEN Global Tour is the premier CX automation event series in the industry. This event is free to attend. 

LISTEN UK, taking place in Manchester, UK, will bring customers, partners and industry leaders together through a series of various networking experiences. With interactivity at its core, LISTEN UK will foster deeper conversations, hands-on engagement, thought leadership sessions and real-world collaboration, ensuring attendees walk away feeling energised, inspired and motivated for 2026 and beyond!

Venue

In the heart of the city, The Midland Hotel delivers a truly iconic backdrop for LISTEN UK 2026, where grand Edwardian architecture meets contemporary luxury. 

Since opening in 1903, this landmark hotel has hosted history-making moments and influential guests and today offers striking event spaces, standout dining and flawless service. It’s a bold, elegant setting designed to impress, inspire and set the tone for an unforgettable experience.

LISTEN UK Awards

For years, the LISTEN UK Awards have been the industry’s hallmark, recognising professionals, partners and customers who have reached the pinnacle of achievement in their use of conversation intelligence to drive value within their organisations. The LISTEN UK Award Ceremony is a celebration of these achievements.

Nominations are closed. Winners to be announced live at LISTEN UK!

Thank You to Our Sponsors!

DIAMOND

PLATINUM